Product feature request form: 5 free feature request templates and best practices

In the fast-paced world of software development, staying ahead of the competition means continuously improving your product based on user needs. In fact, Today, it's hard to find a company that doesn't say, "we put the customer first" in some part of their messaging.

Despite this, 42% of companies don't survey their users or collect feedback.

So how do you keep improving your product or service? The key to this ongoing enhancement.

A steady stream of detailed feature requests from your users.

Before we dive into how ProductLogz can simplify your feature request process, let's explore some effective feature request templates and product feature requests forms that can help you gather valuable user feedback.

Recommended Feature Request Templates

Basic Description and Tags template

This template focuses on capturing the essential information about a new feature request in a concise format.

Template:

1. Title: [Brief description of the feature]
2. Description: [Detailed explanation of the feature]
3. Tags: [Relevant categories or keywords]

Benefits:

• Simplicity encourages more users to submit requests
• Tags allow for easy categorization and sorting of requests
• Brief format makes it quick for product teams to review and understand requests

When to use:

• For products with a large user base where you need to process many requests quickly
• When you have a mature tagging system in place for easy categorization
• In the early stages of product development when you're trying to gather a wide range of ideas

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Description with Reasoning template

This template adds a crucial "why" element to the basic feature request, providing context for the request.

Template:

1. Title: [Feature name]
2. Description: [What is the feature?]
3. Reason: [Why do you want this feature?]

Benefits:

• Helps product teams understand the motivation behind requests
• Allows for better prioritization based on user needs
• Provides insights into user pain points and workflows

When to use:

• When you need to understand the rationale behind feature requests
• For complex products where the purpose of a feature might not be immediately obvious
• When you're trying to align feature development with specific user goals or pain points

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What, Why, How feature request form template

This comprehensive template dives deeper into the user's current situation and desired outcome.

Template:

1. What: [What feature do you want us to build?]
2. Why: [Why do you want this feature?]
3. How: [How are you currently managing this task?]

Benefits:

• Offers a complete picture of the user's needs and current workarounds
• Helps identify potential integration points or competing solutions
• Provides context for estimating the feature's potential impact

When to use:

• For B2B products where understanding the customer's workflow is crucial
• When you're entering a new market and need to understand user behaviors deeply
• If you're considering major product pivots or expansions and need comprehensive user input
  
  

User Type and Description template

This template is particularly useful for products serving multiple user types or personas.

Template:

1. User Type: [Drop-down selection]
2. Title: [Feature name]
3. Description: [Detailed explanation of the feature]

Benefits:

• Allows for segmentation of feature requests by user type
• Helps prioritize features based on target user groups
• Provides insights into the needs of different user segments

When to use:

• For products with distinct user personas (e.g., admin users vs. regular users)
• When you're trying to balance the needs of different user segments
• If you're considering developing specialized features for specific user types
  
  

‍Impact-Focused Template

This template emphasizes the potential impact of implementing (or not implementing) the requested feature.

Template:

1. Feature: [What feature do you want us to build?]
2. Current Impact: [How does not having this feature negatively affect you?]
3. Potential Outcome: [What would you be able to achieve with this feature?]

Benefits:

• Highlights the business case for each feature request
• Helps product teams understand the ROI of potential features
• Provides concrete examples of how the feature would improve user experience

When to use:

• For enterprise software where you need to justify feature development with clear business impact
• When you're prioritizing features for a major product update or new version
• If you're trying to align product development with specific business or user outcomes
  
  

These templates offer a solid foundation for gathering user feedback, each with its own strengths and focus areas. The choice of template depends on your specific product, user base, and the depth of information you need for decision-making.

However, the key to maximizing the value of feature requests lies not just in the form itself, but in how you manage and act on the feedback received. This is where ProductLogz comes in.

The ProductLogz Approach to Collecting Feature Requests

At ProductLogz, we've refined the feature request process to maximize the value of user feedback while keeping the submission process simple and engaging. Here's how our system works:

1. Comprehensive Yet Simple Forms

Our feature request forms strike the perfect balance between gathering detailed information and maintaining user-friendliness. We focus on two key questions:

• What feature are you recommending?
• Why do you want this feature? How would it help your workflow?

We encourage users to provide as much detail as possible, allowing us to fully understand the context and value behind each request.

2. Community Engagement

ProductLogz fosters a collaborative environment where users can:

• Upvote existing feature requests
• Comment on feature requests to add their perspectives
• Browse other requests for inspiration

This community-driven approach not only reduces duplicate requests but also helps prioritize features based on user interest.

3. Categorization for Clarity

Our admin tools allow for the categorization of feature requests. This helps users understand which area of the product the request pertains to and allows for easier navigation and management of requests.

Best Practices for Managing Feature Requests with ProductLogz

1. Regular Promotion: Encourage users to submit feature requests by promoting your ProductLogz portal through email campaigns, in-app notifications, and customer success interactions.
   
   
2. Transparent Communication: Use ProductLogz to keep users informed about the status of their requests. Whether a feature is under consideration, in development, or has been released, clear communication builds trust and encourages continued engagement.
   
   
3. Prioritization: Leverage ProductLogz's upvoting system and admin tools to prioritize features based on popularity and strategic importance.
   
   

1. Feedback Loop: Once a feature is implemented, announce it through ProductLogz changelog and link it back to the original request. This shows users that their input is valued and acted upon.
   
   
2. Continuous Improvement: Regularly review and refine your feature request process based on user engagement and the quality of submissions received.

Why Choose ProductLogz for Feature Requests?

ProductLogz offers a comprehensive solution for managing the entire feature request lifecycle. From submission to implementation, our platform ensures that no valuable user insight is lost. With ProductLogz, you can:

• Capture detailed, context-rich feature requests
• Foster community engagement around product development
• Easily categorize and prioritize requests
• Maintain clear communication with users about request statuses
• Make data-driven decisions about your product roadmap

By choosing ProductLogz, you're not just implementing a feature request system – you're embracing a philosophy of user-centric product development that will drive your success in today's competitive market.

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