Public Product Roadmap: How to plan product roadmap + examples

Priyanka
October 7, 2024
5 min read

Public Product Roadmap: A Guide to Sharing Your Product Plans with Customers

If you're a product manager or a SaaS founder, you know how important it is to keep everyone on the same page.

Whether it's your team, stakeholders, or customers, communication is key. One way to achieve this is by creating a public product roadmap. This is a document that outlines your product's development goals, timelines, and milestones. It's a way to keep everyone informed about what's coming up and what to expect.

A public product roadmap is different from an internal one in that it's meant to be shared with the public.

This means that anyone can view it, including your customers and competitors. It's a way to build trust with your users by being transparent about your plans and progress.

It also shows that you're committed to delivering value and improving your product over time. However, it's important to strike a balance between being open and not revealing too much information that could harm your business.

What are Public Product Roadmaps

Public product roadmaps are a way to determine the direction of your product and share your product development plans with stakeholders and customers. In this section, we'll explore the purpose and benefits of public product roadmaps, as well as their key components.

Why do you need a Public Product Roadmap?

The purpose of a public roadmap  is to provide transparency into a company's product development plans.

By sharing this information with stakeholders and customers, companies can build trust and demonstrate their commitment to delivering value.

A public product roadmap helps align stakeholders around a shared product vision and ensure that everyone is working towards the same goals.

One of the biggest benefits of a roadmap available publicly is that it creates a feedback loop between the company and its customers.

By sharing your ongoing & future plans, you can gather feedback from customers and use that feedback to improve your products. With product announcements you can also create upsell opportunities for current & potential customers.

This feedback loop will help you stay focused on delivering value to your customers and ensure that you are meeting their needs.

Key Components

A public product roadmap typically includes several key components, including:

  • Timeline: A high-level overview of the product development timeline, including stage of development(like planned, in progress & complete) and delivery timelines.
  • Features: A list of the product's key features and functionality.
  • Priorities: A ranking of the product's features and functionality based on their importance and value to customers.

By including these key components in your public roadmap, you can provide stakeholders and customers with a clear understanding of your product development plans and ensure that everyone is aligned around a shared vision.

How to plan Product Roadmap

By setting clear goals and prioritizing features, you can create a roadmap that will help you achieve your product strategy and goals.

Setting Clear Goals

The first step in planning your roadmap is to set clear goals for your product.

This means defining what you want to achieve with your product and what metrics you will use to measure success. Your goals should be specific, measurable, achievable, relevant, and time-bound (SMART).

For example, if you are launching a new feature, your goal might be to increase user engagement by 20% within the next six months.

By setting clear goals, you can ensure that your roadmap is aligned with your product strategy and that you are working towards tangible outcomes.

Prioritizing Features

Once you have set your goals, the next step is to prioritize the features that will help you achieve them. This means identifying the features that are most important to your users and your business, and focusing on those first.

One way to prioritize features is to use a framework like the MoSCoW method.

This involves categorizing features as Must-haves, Should-haves, Could-haves, and Won't-haves. Must-haves are essential features that must be included in the product, while Won't-haves are features that are not important or feasible at this time.

Another way to prioritize features is to use data to inform your decisions.

By analyzing user feedback, user demand for features, usage metrics, and market trends, you can identify the features that will have the biggest impact on your users and your business.

By setting clear goals and prioritizing features, you can create a roadmap that will help you achieve your product strategy and goals. Keep in mind that your roadmap should be flexible and adaptable, as you may need to adjust your priorities based on feedback and market changes.

Tools and Platforms

When it comes to creating a public product roadmap, choosing the right tool is crucial. There are many different tools and platforms available, each with their own strengths and weaknesses. In this section, we'll explore some of the most popular options and help you decide which one is right for you.

Choosing the Right Tool

A good public roadmap tool allows you communicate with your customers, keep them informed about your product's development, and get their feedback.

When selecting a public roadmap tool, there are a few key factors to consider.

First and foremost, you want a tool that is easy to use and intuitive. After all, the last thing you want is to spend hours trying to figure out how to use a complicated tool.

Another important consideration is the level of customization and flexibility the tool offers.

You want a tool that allows you to create a roadmap that is tailored to your specific needs and goals.

Additionally, you want a tool that is scalable and can grow with your business.

Finally, you want a tool that is affordable and offers good value for the money. While there are certainly more expensive options out there, you don't necessarily need to break the bank to get a high-quality public roadmap tool.

ProductLogz

Productlogz is a feedback & roadmap management tool where you can easily create public Roadmaps and share product updates & releases with your users.

Pros:

  1. Simple & clean UI: It's simple and easy to use interface makes it a formidable choice for many.
  2. Progress tracker: ProductLogz Roadmaps have a clear & visible progress tracker that helps your users understand where the status of a feature development.
  3. Product Updates & Announcements: Its changelog & announcements feature let users know whenever a roadmap item has been published and how users can make the best use of it
  4. Roadmap Notifications: Users are notified whenever a roadmap items moves up the ladder in terms of build & priority.
  5. Feedback Tracking & Upvoting: Users can transparently submit feature requests directly which are tied to a voting mechanism which helps to build better & transparent Roadmaps
  6. Data Insights: Its comperehensive functionality of analysing feedback & surveys gives you a detailed insights on user needs & desires which can be effectively planned out on your Roadmap page.

Cons:

  1. Limited Integrations: Currently Integrations are not possible thereby limiting its comperehensive functionality, however the roadmap showcases Integrations as planned so we can expect it to there soon

Frill

Frill offers a straightforward feedback tool with a user-friendly interface but comes with notable limitations.

Pros:

  1. Simplicity: Frill provides a simple and intuitive platform for collecting user feedback.
  2. Changelog: Includes an intuitive changelog with popups for product releases.

Cons:

  1. Poor Prioritization: Lacks crucial features for effective feature prioritization, such as user segmentation and connection of user data to feedback.
  2. Limited Engagement: Fails to send automatic emails about new releases and lacks user segmentation in the changelog for targeted announcements.
  3. Missing ETA Functionality: Unable to set Estimated Time of Arrival for posts, affecting the communication of release timelines.
  4. Integration Challenges: Limited integrations, and existing ones offer only one-way integration, potentially complicating feedback workflows.

Canny

Canny is a popular product roadmap and feature request app, helping SaaS businesses in collecting, analyzing, and prioritizing customer feedback with tools like a voting board and changelog.

Pros:

  1. Strategic Planning: Enables clear visualization for strategic product planning.
  2. Transparency: Keeps customers informed with a visual display of upcoming features.
  3. Feedback Integration: Directly connects with the voting board, aligning customer feedback with feature prioritization.

Cons:

  1. Limited Customization: Less flexibility in customization for diverse project needs.
  2. Potential Misinterpretation: Clarity is crucial; without clear communication, user expectations may not align.
  3. Dependency on Feedback Board: Effectiveness relies on accurate and efficient feedback collection through the voting board.

Trello

Trello is a management tool that allows you to create boards, lists, and cards to help you organize your tasks and projects. While Trello wasn't specifically designed for roadmapping, it can be a great option if you're looking for a simple and customizable tool.

Pros:

  1. Easy to get started
  2. Customizable Boards & cards
  3. Integration with third party apps

Cons:

  1. Roadmap & Boards can get chaotic

FeatureOS

FeatureOS (previously Hellonext) is a user feedback and Roadmapping tool which has been a choice for many.


Pros:

  1. User-Friendly Interface: Simplified roadmap planning & feedback management for both users and businesses.
  2. Unified In-App Widget: Consolidated widget for feedback portal and changelogs for a streamlined experience.

Cons:

  1. Poor Prioritization: Lacks effective tools for prioritizing feedback, missing key features like customer data syncing and prioritization frameworks.
  2. Limited Data Insights: Relies primarily on user upvotes and comments, lacking comprehensive insights like follow-up questions.
  3. Email Customization Restrictions: Does not allow customization of email notifications, limiting brand alignment.
  4. Single Widget & No Popups: Single in-app widget may be limiting, and the absence of popups hinders user engagement and feedback collection.

UpVoty

Upvoty is a user-friendly feedback tool designed for efficient collection and prioritization of customer input. With a focus on simplicity, it features a votable idea board, product roadmap, changelog, and custom domain integration.

Pros:

  1. User-Friendly Interface: Easy navigation for businesses and users.
  2. Votable Idea Board: Prioritize feature requests with user voting.
  3. Transparent Communication: Product roadmap and changelog features.
  4. Custom Domain: Enhances branding and user experience.
  5. Affordable Pricing: Plans starting at $15/mo for various user and board tracking needs.

Cons:

  1. Segmentation: Upvoty lacks the ability to segment feedback data for a nuanced understanding of customer needs based on plans or other criteria.
  2. Unbiased Feedback: Customization options for hiding vote counts or randomizing feature order are absent, potentially introducing bias into feedback.
  3. Feedback Loop Closure: Limited ability to reach out personally to users who requested a feature, affecting the closure of the customer feedback loop.

In conclusion, when it comes to creating a public product roadmap, there are many different tools and platforms available. By considering factors such as ease of use, customization, scalability, and affordability, you can find the tool that is right for you. And if you're looking for a simple and customizable option, Trello may be the perfect choice.

Best Practices of a Public Roadmap

  1. Be transparent - Your customers want to know what you are working on. Be transparent about your product roadmap and share as much information as possible.
  2. Be realistic - Don't promise something you can't deliver. Be realistic about your timeline and make sure you can deliver on your promises.
  3. Prioritize features - Prioritize the features that are most important to your customers. This will help you focus on the features that will have the biggest impact on your customers.
  4. Use clear language - Use clear and simple language in your roadmap. Avoid using technical jargon that your customers may not understand.
  5. Engage with your customers - Your customers are your biggest asset. Engage with them and get their feedback on your roadmap. This will help you improve your product and build a better relationship with your customers.

In conclusion, creating a public product roadmap can be a great way to increase transparency with your customers and get feedback on your product. Use our step-by-step guide and best practices to create an effective public product roadmap that will help you achieve your goals.

Public Product Roadmap Examples

Now that you have understood the importance of creating a public product roadmap. Let us take a look at some of the best public SaaS product roadmap examples & roadmap templates.

  • ProductLogz: Productlogz offers a simple and transparent Roadmap which includes Planned, In progress & complete features. You can also see votes & comments on each Roadmap Item. Updates are shared in comments as well as via notifications.

  • Buffer: Buffer's Roadmap  is a great example of a public roadmap which includes includes upcoming features, bug fixes, and improvements. They also have a voting system that allows users to vote on features they want to see in the future.
  • Trello: Trello's public product roadmap includes a list of upcoming features, bug fixes, and improvements. They also have a "What's Next" section that shows what they're working on and what's coming soon.
  • GitHub: GitHub's public roadmap offers transparency on upcoming features, development stages, and release timelines, organized by quarters on a project board. The repository is read-only for existing issues, and conversations are locked as development progresses, ensuring clear communication about GitHub's future plans.

Take a look at these 7 successful public roadmap examples

Roadmap Transparency and Management

In a product development process, a public roadmap can seem like a double-edged sword, but with the right management, it can be a valuable tool for your team and customers.

Balancing Information: Creating a public roadmap requires a delicate balance between transparency and protecting sensitive data. Consider maintaining both an internal, detailed roadmap for your team and a high-level public roadmap for customers.

Regular Updates: Keep your public roadmap updated to inform customers about your product's progress. Use a clear format or tools like ProductLogz Roadmap to showcase updates in progress, planned updates, and completed ones.

Measuring Success: Evaluate the success of your public roadmap through tracking progress and iterating on feedback.

Tracking Progress: Set clear goals, use analytics and user feedback to track progress. Regular reviews help in making adjustments to ensure you're on the right track.

Iterating on Feedback: Solicit and incorporate customer feedback to align the roadmap with user expectations. This enhances user satisfaction, loyalty, and business growth.

In conclusion, public product roadmaps are a valuable tool for companies looking to build trust with their stakeholders and customers, align around a shared product vision, and gather feedback to improve their products. By including key components such as product vision, timeline, features, priorities, and risks and challenges, companies can provide transparency into their product development plans and ensure that everyone is working towards the same goals.

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Priyanka
October 7, 2024
5 min read
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